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Eclipse Agency
Free Template

The Eclipse Brand Brief Template

Twelve sections to clarify your business, audience, positioning, voice and visual direction before a branding project. Adapt the prompts and share your answers with the team.

How to use this

Copy the whole brief into a Google Doc, or print it. Answer every prompt honestly. Share it with your designer, agency, or AI tool of choice.

Business Context

Where the business is today, and where it's trying to go in the next 12–24 months.

  • What does the business actually do, in one plain sentence?
  • What's the annual revenue range?
  • What's the 24-month growth target?
  • What's the single biggest bottleneck to hitting that target?

Target Customer

The one customer the brand is built for. Pick one.

  • Who is the primary customer? Be specific — age, role, income, location, language.
  • What do they currently use instead of you?
  • What would they say is the most annoying thing about that alternative?
  • What's the real moment they'd decide to switch?

Competitors

Name them. Understand what makes them strong and where they're weak.

  • Who are the 3 most real competitors for your target customer's attention?
  • What is each of them objectively better at than you?
  • Where do they consistently frustrate customers?
  • What's the position in the market no competitor currently owns?

Brand Promise

The one thing you commit to delivering, no matter what.

  • Complete the sentence: "We will always ___ for our customers."
  • What are you willing to sacrifice in order to keep that promise?
  • If a customer felt you broke the promise, what would that look like?

Positioning Statement

The single sentence that explains why you exist.

  • For [target customer] who [struggle/goal], [your brand] is the [category] that [distinctive benefit] unlike [alternative].
  • Stress-test: would a competitor feel comfortable saying the same sentence? If yes, sharpen it.

Voice and Personality

How the brand sounds. Be concrete.

  • If the brand were a person, how would they talk at a dinner with new friends?
  • List 3 adjectives that describe the voice and 3 adjectives that definitely don't.
  • Formal or casual? Playful or serious? Humble or confident? Arabic register: formal, colloquial, or mixed?

Visual Direction

Reference brands, not reference designs. What feeling should the visuals produce?

  • Name 3 brands (any industry) whose visual feel you admire, and why.
  • Name 3 brands whose visual feel you specifically do NOT want to resemble.
  • Is the intended feel more editorial, technical, organic, premium, youthful, established, experimental?

Language Strategy

Critical for Saudi and MENA brands.

  • Is the primary audience Arabic-first, English-first, or bilingual?
  • If Arabic: which dialect register — Fus-ha, Saudi dialect, pan-Gulf, or casual Khaleeji?
  • Is the brand name the same in both languages, or does it adapt?

Customer Experience Touchpoints

Every place the customer meets the brand.

  • List every real touchpoint, from discovery to post-purchase: ads, website, social, booking, payment, delivery, service, follow-up.
  • For each, note: does it currently reinforce the brand or contradict it?
  • Which 3 touchpoints, if fixed, would most change how customers feel about you?

What Success Looks Like

Specific, measurable, 90 days from launch.

  • Business metric: revenue, conversion rate, CAC, retention?
  • Brand metric: unaided recall, perception shift, NPS?
  • Timeline: when do we measure? By whom?

Constraints and Non-Negotiables

Things the brand must not do, touch, or say.

  • Category words or images that are off-limits (religious, political, regional).
  • Existing brand elements that must be preserved (for legal, historical, or cultural reasons).
  • Timeline hard stops (product launch, event, season).
  • Budget ceiling.

Decision Maker & Stakeholders

Who signs off. Who influences. Who executes.

  • Who has final sign-off on brand direction?
  • Who else must be aligned before decisions are made?
  • Who on the client side will own rollout and governance after launch?
  • What's the escalation path if a decision is blocked?

Ready to discuss your brand?

Use your answers to explain the audience, scope and decisions your project needs. The brief is free to copy or print; no email signup is required.